Cancellation Policy - Alaska Bears 2022
The process of setting up and operating photographic adventures is complex.  In some cases deposits have to be made many months in advance to hold space and those are not refundable if we later release that space.  Sometimes a cancellation would result in a group not meeting minimum enrollment and the trip would have to operate at a loss or be canceled.  Accordingly, we need to have  policies to protect our ability to put together and operate the adventures - and to protect those people who do not cancel. In Alaska, the season is short and risks are high. It is hard to reserve space and that means commitments and deposits a long time in advance from everyone involved.
At the same time, we understand that plans sometimes have to change.  Sometimes health issues cause unplanned or involuntary cancellation.  Other events and circumstances beyond your control may necessitate cancellation.  It is not our intention to be unreasonable.
Hence, the following policy for the Alaska Bears Adventure in 2021:
  • We will refund all payments prior to August 1, 2021 - minus a $250 handling fee.
  • For cancellations received between August 1, 2021 and November 15, 2021, we will refund all payments except the initial deposit.
  • For cancellations received between November 15, 2021 and March 1, 2022 we will refund everything paid except the deposit and 50% of the second payment unless our unrecoverable expenses are higher.
  • Those canceling after March 1, 2022 will forfeit the entire workshop fee unless we are able to find someone else to fill the space, then we will refund the fee, minus expenses incurred, plus an $800 handling fee.
  • If a cancellation causes the adventure to fall below the minimum count no refunds will occur unless someone else brings the count back over minimum.
In some cases we may not be able to recover deposits that we make that exceed this policy.  When that is the case, those funds will not be refunded.

With all of that said, when circumstances cause someone to cancel and they have to forfeit funds, we work with them to find ways to recover at least some of that loss on a future workshop.