Northwest Argentina Cancellation Policy
The process of setting up and operating workshops is complex.  In some cases deposits have to be made many months in advance to hold space and those are not refundable if we later release that space. In this case expensive domestic flights will be purchased several months prior to the workshop dates.  Sometimes a cancellation would result in a group not meeting minimum enrollment and the trip would have to operate at a loss or be canceled for the other participants (who may have already committed to airfare)..  So we have to have some policies to protect our ability to put together and operate the workshops - and to protect those who are still in the group when someone leaves.
At the same time, we understand that plans sometimes have to change.  Sometimes health issues cause unplanned or involuntary cancellation.  Other events and circumstances beyond your control may necessitate cancellation.  It is not our intention to be unreasonable.
Hence, the following policy:
  • We will refund the initial deposit up to October 23, 2018 - minus a $200 handling fee
  • For cancellations received between October23, 2018 and February 28, 2019, we will refund everything over the initial deposit.
  • For cancellations received between February 28, 2019 and July 31, 2019, we will refund all payments except the initial deposit and the second payment. 
  • Those canceling after July 31, 2019 will forfeit the entire workshop fee unless we are able to find someone else to fill the space. Even then, we may not be able to refund the entire workshop fee.
  • If your cancellation drops the group below minimum enrollment, no refund will be made.
In some cases we may not be able to recover deposits that we make that exceed this policy.  When that is the case, those funds will not be refunded.

With all of that said, when circumstances cause someone to cancel and they have to forfeit funds, we work with them to find ways to recover at least some of that loss on a future workshop.