2025 Borneo Cancellation Policy
The process of setting up and operating workshops is complex.  In Turkey some deposits have to be made many months in advance to hold space and those are not refundable if we later release that space.  Sometimes a cancellation would result in a group not meeting minimum enrollment and the trip would have to operate at a loss.  So we have to have some policies to protect our ability to put together and operate the workshops, and those who are not canceling.
At the same time, we understand that plans sometimes have to change.  Sometimes health issues cause unplanned or involuntary cancellation.  Other events and circumstances beyond your control may necessitate cancellation.  It is not our intention to be unreasonable.
Hence, the following policy:
The original deposit goes directly to Borneo and is not refundable. For cancellations received between November 15, 2024 and November 15, 2024, we will refund all payments except for $500 and the original deposit.  That will pay for unrecoverable deposits and expenses. Those canceling after November 15, 2024 will forfeit the entire workshop fee unless we are able to find someone else to fill the space. Once the adventure is a "go" any cancellation that drops participation below the "go" level will not yield a refund.
In some cases we may not be able to recover deposits that we make that exceed this policy.  When that is the case, those funds will not be refunded.
With all of that said, when circumstances cause someone to cancel and they have to forfeit funds, we work with them to find ways to recover at least some of that loss on a future workshop.