2028 Borneo Cancellation Policy
The process of setting up and operating workshops is complex.  In Borneo some deposits have to be made many months in advance to hold space and those are not refundable if we later release that space.  Sometimes a cancellation would result in a group not meeting minimum enrollment and the trip would have to operate at a loss.  So we have to have some policies to protect our ability to put together and operate the workshops, and those who are not canceling.
At the same time, we understand that plans sometimes have to change.  Sometimes health issues cause unplanned or involuntary cancellation.  Other events and circumstances beyond your control may necessitate cancellation.  It is not our intention to be unreasonable.
Hence, the following policy:
  • For cancellations received before November 15, 2027, the deposit will be returned minus a $400 administrative fee. If, however, that cancellatin causes the group to drop below "go" status, no refund will be issued.
  • For cancellations received between November 15, 2027 and Feb 15, 2028, we will refund all payments except for $800 and the original deposit.  That will pay for unrecoverable deposits and expenses. If, however, that cancellatin causes the group to drop below "go" status, no refund will be issued.
  • Those canceling after February 15, 2028 will forfeit the entire workshop fee unless we are able to find someone else to fill the space.
  • Once the adventure is a "go" any cancellation that drops participation below the "go" level will not yield a refund.

In some cases we may not be able to recover deposits that we make that exceed this policy.  When that is the case, those funds will not be refunded.

Note: If we cancel this adventure (and you didn't cause that) we will refund all funds previously paid.
With all of that said, when circumstances cause someone to cancel and they have to forfeit funds, we work with them to find ways to recover at least some of that loss on a future workshop.