The process of setting up and operating workshops is complex.  In some cases deposits have to be made many months in advance to hold space and those are not refundable if we later release that space.  Sometimes a cancellation would result in a group not meeting minimum enrollment and the trip would have to operate at a loss or be canceled for the other participants (who may have already committed to airfare). So we have to have some policies to protect our ability to put together and operate the workshops - and to protect those who are still in the group when someone leaves.

In the case of the Pantanal there is a shortage of lodging - and properties demand a substantial payment far in advance. Hence some tougher terms than we like. Please understand that.

At the same time, we understand that plans sometimes have to change.  Sometimes health issues cause unplanned or involuntary cancellation.  Other events and circumstances beyond your control may necessitate cancellation.  It is not our intention to be unreasonable.

We strongly advise travel insurance.

• We will refund the initial deposit up to February 1, 2022 - minus a $300 handling fee
• For cancellations received between February 1, 2022 and January 1, 2023, we will refund all payments except the initial deposit and second payment.  That will pay for unrecoverable deposits and expenses.
• Those cancelling after January 1, 2023 will forfeit the entire workshop fee unless we are able to find someone else to fill the space. If we are able to fill that space, we will refund 50% of the trip cost, unless our costs are higher.
• If a cancellation causes the adventure to fall below the minimum count or four clients in all vehicles no refunds will occur unless someone else brings the count back over minimum.